Terms of Service

These Terms of Service ("Terms") govern your use of the banking services and website provided by orbitledgeris AG ("we", "our", or "us"). By using our services, you agree to be bound by these Terms.

Last updated: January 2026

Acceptance of Terms

By accessing our website, opening an account, or using any of our banking services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms, you must not use our services. These Terms apply to all users of our services, including customers, website visitors, and any other persons who access or use our services.

About orbitledgeris

orbitledgeris AG is a retail banking institution registered in Austria with registration number FN258746a and VAT number ATU25648213. We are authorised and regulated by the Austrian Financial Market Authority and operate in compliance with European Union banking regulations. Our registered office is located at Ringstraße 5, 4055 Linz, Upper Austria.

User Obligations

When using our services, you agree to:

  • Provide accurate, current, and complete information when opening accounts or using our services
  • Maintain the security of your account credentials and notify us immediately of any unauthorised access
  • Use our services only for lawful purposes and in accordance with all applicable laws and regulations
  • Not engage in any fraudulent, abusive, or illegal activities
  • Comply with all know-your-customer (KYC) and anti-money laundering (AML) requirements
  • Keep your contact information and personal details up to date
  • Pay all fees and charges associated with your accounts and services in a timely manner
  • Not use our services if you are under 18 years of age or lack legal capacity

Banking Services

orbitledgeris provides various banking services including but not limited to:

  • Current and savings accounts
  • Personal and business loans
  • Investment and wealth management services
  • Digital banking platforms and mobile applications
  • Payment processing and transaction services
  • Foreign exchange services

Specific terms and conditions for individual products and services will be provided separately and form part of your agreement with us. We reserve the right to modify, suspend, or discontinue any service at any time with appropriate notice.

Intellectual Property

All content on our website and in our services, including but not limited to text, graphics, logos, images, software, and design elements, is the property of orbitledgeris or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any of our content without our express written permission. The orbitledgeris name, logo, and all related marks are trademarks of orbitledgeris AG.

Privacy and Data Protection

We are committed to protecting your privacy and personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which forms an integral part of these Terms. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

Fees and Charges

You agree to pay all applicable fees and charges for our services as set out in our current fee schedule. We may change our fees from time to time with appropriate notice as required by law. All fees are non-refundable unless otherwise stated. You authorise us to debit your account for all applicable fees and charges.

Limitation of Liability

To the maximum extent permitted by law, orbitledgeris shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of our services. Our total liability to you for any claim arising from these Terms or your use of our services shall not exceed the amount of fees paid by you to us in the twelve months preceding the claim. This limitation applies regardless of the legal theory on which the claim is based.

Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms if such failure or delay results from circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, government actions, labour disputes, or technical failures.

Governing Law

These Terms are governed by and construed in accordance with the laws of Austria and the European Union. Any disputes arising from or relating to these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Austria. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Termination

Either party may terminate your use of our services at any time with appropriate notice as required by law or our specific product terms. We may immediately suspend or terminate your access to our services if you breach these Terms, engage in fraudulent activity, or if required by law or regulation. Upon termination, all outstanding obligations and liabilities shall survive, and you must immediately cease using our services.

Amendments

We may modify these Terms from time to time to reflect changes in our services, legal requirements, or business practices. We will provide notice of any material changes as required by law. Your continued use of our services after such changes constitutes acceptance of the modified Terms. If you do not agree to the changes, you may terminate your relationship with us.

Complaints and Disputes

If you have a complaint about our services, please contact us first through our customer service channels. We are committed to resolving complaints fairly and promptly. If you are not satisfied with our response, you may refer the matter to the Austrian Financial Market Authority or other relevant regulatory bodies.

Contact Information

If you have any questions about these Terms of Service, please contact us:

orbitledgeris AG
Ringstraße 5
4055 Linz, Upper Austria
Email: legal@orbitledgeris.pro
Phone: +43 7322 262826

Entire Agreement

These Terms, together with our Privacy Policy and any specific product terms, constitute the entire agreement between you and orbitledgeris regarding your use of our services and supersede all prior agreements and understandings, whether written or oral, relating to the subject matter hereof.